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Recent Posts
- Driverless cars will change everything about retail hotspots
- Avoid the tyranny of choice
- Why you are not a digital retailer
- Retail is not transforming, it is dissolving
- Fairtrade ensures supply chain security as well as trade justice
- A question of trust
- Improving is not winning
- Remodelling the brand / retailer deal
- How the world sees us
- The future of retail: You ain’t seen nothing yet
- The grocery market is not Amazon’s true target
- The fiction of friction
- Volatility killed the strategic plan
- Stores are far from a waste of space
- Brexit shows the danger of trusting averages
- Why retailers are choosing to own more of the process, not less
Twitter Updates
- RT @LukeTugby: Thought-provoking piece on retail's new buzzword, the metaverse, by @Michael_Jary 1 month ago
- What if the metaverse is not an experience you go to, but somewhere you will live? My latest column in @RetailWeek… twitter.com/i/web/status/1… 1 month ago
- Early #Fairtrade. I had not seen this beautiful glass sugar bowl before (it's in @BritishMuseum Room G47.) From the… twitter.com/i/web/status/1… 1 month ago
- Pleased to see three @OCC_Strategy alumni in the @RetailWeek Retail 100 list (@LukeJensenOcado, @mandeepsinghuk… twitter.com/i/web/status/1… 3 months ago
- Fabulous to be at the opening post-Covid of @Philharmonia Orchestra performing Richard Strauss at @southbanklondon… twitter.com/i/web/status/1… 3 months ago
Tag Archives: retail
The future of retail: You ain’t seen nothing yet
For some time retail has been “omnichannel” and then “mobile first”. But mobile is moving into the maturity phase. As one S-curve of adoption slackens off, the next one picks up. So what’s next? Rather than a single answer to that question, … Continue reading
Posted in Future, Multichannel, Online retailing, Retail, Strategy
Tagged innovation, retail, strategy, Technology
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The grocery market is not Amazon’s true target
Amazon’s acquisition of Whole Foods is not about stores. Or even about grocery. Most commentators have portrayed Amazon’s acquisition of Whole Foods as a drawing of the battle lines in the grocery market. Amazon, it is assumed, wants to become … Continue reading
Posted in Future, Multichannel, Online retailing, Retail, Strategy
Tagged Amazon, retail, strategy, Whole Foods
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The fiction of friction
Current wisdom has it that retailers must smooth away ‘friction’ from the shopping journey. Time is the ultimate scarce resource, we are told, and customers will reward us for giving it back to them. Decluttering, quick check-outs and electronic payments … Continue reading
Posted in Consumer behaviour, Multichannel, Online retailing, Retail, Strategy
Tagged retail, strategy
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Stores are far from a waste of space
Space is big, as The Hitchhiker’s Guide to the Galaxy accurately noted. And with 22 per cent of non-food sales having moved online and the typical store experiencing negative like-for-likes of two to three per cent each year, the retail … Continue reading
Posted in Multichannel, Online retailing, Retail, Retail space, Strategy, Uncategorized
Tagged retail, strategy
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Brexit shows the danger of trusting averages
How did we (including politicians, pollsters, betting markets and pundits) misread the mood of the nation so spectacularly when it came to Brexit? Whether you’re in the half of the population suffering from post-traumatic ballot disorder, or the other half … Continue reading
Why retailers are choosing to own more of the process, not less
For a brief while the capital-light Uber model was touted as the “future of everything”. Retailers, like incumbents in other industries, fretted how their traditional supply chains might be torn apart by “on-demand” services that use mobile technology to allow … Continue reading
Posted in Future, Multichannel, Online retailing, Retail, Strategy, Value chain, Vertical Integration
Tagged retail, strategy
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Get Ready for a Web where Suggestion Trumps Search
If you’ve ever faced the challenge of getting past a protective secretary, just imagine if all your customers had one. Apple’s latest version of its mobile OS, unveiled in San Francisco earlier this month, included two significant innovations. The first … Continue reading
Posted in Future, Multichannel, Online retailing, Retail, Strategy, Value chain
Tagged retail, strategy, Technology
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Benedict Cumberbatch, Hamlet, and Retailing
To read some of the commentary on Benedict Cumberbatch’s interpretation of Hamlet, currently in previews at the Barbican, would lead one to assume that a failure of epic proportions is unfolding. The “To be, or not to be” soliloquy was … Continue reading
Michael Jary 