Monthly Archives: April 2013

Department stores ring the changes

Quoted in today’s “The Times” re the future of department stores (paywall)

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Why retailing needs a new model

“Showrooming” involves customers visiting a store to seek advice or to experience a product, but completing the purchase through an internet retailer or directly with the brand. It has become such a menace for bricks-and-mortar retailers that a number of … Continue reading

Posted in Consumer behaviour, Future, Multichannel, Online retailing, Retail, Vertical Integration | Leave a comment